FAQ
What is the Lasewoodie™ service?
Lasewoodie™ is the process where we permanently engrave your photo or graphic design on wood.
Will I be able to see my Lasewoodie™ photo/design product before shipping?
Yes. You will be sent a picture of the finished product before shipment.
If I order multiples of the same product, will they be identical?
For wood products, probably not. Every piece of wood used has a different grain. There may be shading differences.
How can I ensure the best quality?
Any photos or graphics sent should be of the highest resolution possible.
Can I send my own design?
Sure. Your product will be priced accordingly.
What file formats do you accept?
We accept jpg, bmp, png.
What is the turn around time?
Typically 3-5 business days. Some orders may take longer... some may be shipped the next day. Custom orders will need approval before shipping.
Do you require a deposit?
Payment is required to place an order.
How do you ship?
Most orders will be shipped USPS Priority Mail unless otherwise specified. Laser products can be shipped nationwide.
Do you offer volume discounts?
Yes. Call for details.
Do you have a return policy?
100% satisfaction guaranteed. If you are not completely satisfied with your product, you may return it within 30 days for a full refund.
What payment methods do you accept?
I accept MasterCard, Visa, Discover and American Express.